Last updated: September 2026
Accepted Payment Methods
Home Furniture & Carpet accepts the following payment methods for all orders placed on our website:
- Major Credit Cards: Visa, Mastercard, American Express, Discover
- Debit Cards: Visa Debit, Mastercard Debit
- PayPal: Pay securely using your PayPal account or PayPal Credit
- Shop Pay: Fast, secure checkout for returning customers
All prices are listed and charged in United States Dollars (USD). We do not accept checks, money orders, wire transfers, or cryptocurrency.
Payment Security
Your payment security is our highest priority. All transactions on homefurnitureandcarpet.com are:
- SSL Encrypted: All data transmitted between your browser and our website is protected by 256-bit SSL/TLS encryption. Look for the padlock icon in your browser’s address bar.
- PCI DSS Compliant: Our payment processing meets the Payment Card Industry Data Security Standard (PCI DSS). We do not store full credit card numbers on our servers.
- Fraud Protected: All transactions are screened for fraud before processing.
Billing Descriptor
Charges from our store will appear on your bank or credit card statement as HOME FURNITURE & CARPET or HOMEFURNITUREC, depending on your card issuer’s display format. If you have questions about a charge, please contact us before disputing with your bank.
When Are You Charged?
Your payment method is authorized at the time of placing your order. The full charge is captured when your order is confirmed and prepared for shipment. You will receive an email confirmation with your order details immediately after your payment is successfully processed.
Order Confirmation
After a successful payment, you will receive an order confirmation email at the email address you provided during checkout. This email contains your order number, the items ordered, shipping address, and total amount charged. Please save this email for your records.
Failed Payments
If your payment fails or is declined, you will be notified immediately on the checkout page. Common reasons for payment failure include:
- Insufficient funds
- Incorrect card details (number, expiry, CVC)
- Your bank blocking the transaction
- Card not enabled for online purchases
If you continue to experience payment issues, please contact your bank or try an alternative payment method. You can also reach our support team at reachus@homefurnitureandcarpet.com or +1 (240) 247-0345.
Transparent Pricing — No Hidden Fees
The price you see on any product page is the price you pay. Home Furniture & Carpet does not add any hidden fees at checkout. The total you see at the order summary step — including free shipping and zero taxes — is the exact amount you will be charged. There are no:
- Processing fees
- Handling fees
- Surcharges of any kind
- Sales tax (we are tax-exempt on all US orders)
Taxes
Home Furniture & Carpet offers tax-free shopping on all orders shipped within the United States. No sales tax will be added to your order total at checkout.
Currency
All prices shown on our website are in United States Dollars (USD). International customers are responsible for any currency conversion fees charged by their bank or card issuer.
Refunds
Approved refunds are issued to the original payment method used for the purchase. Please allow 5–7 business days for the refund to appear on your statement after we have processed it. For full details, see our Return & Refund Policy.
Contact Us
If you have questions about payments or billing, please contact us:
- Email: reachus@homefurnitureandcarpet.com
- Phone: +1 (240) 247-0345
- Hours: Mon–Sat 10AM–8PM EST, Sun 12PM–6PM EST
- Address: 15 Rosewood Ln, Owings Mills, MD 21117