Last updated: September 2026

Free Shipping on All Orders

We offer free standard shipping on all orders within the continental United States. There is no minimum purchase requirement and no hidden fees. The price you see is the price you pay.

Processing Time

Orders are processed within 1–2 business days (Monday through Friday, excluding federal holidays). You will receive a confirmation email with tracking information once your order ships. Orders placed on weekends or holidays are processed on the next business day.

Delivery Times

  • Standard Shipping: 3–7 business days after processing
  • Large Furniture (White Glove or Curbside): 7–14 business days after processing — our carrier will contact you to schedule a delivery appointment

Total estimated delivery time: 4–9 business days for standard items, or 8–16 business days for large furniture items.

Delivery times are estimates and not guaranteed. Delays may occur during peak shopping seasons, holidays, or due to carrier disruptions beyond our control.

Shipping Carriers

We ship using trusted national carriers including UPS, FedEx, and regional freight carriers for large furniture. The carrier used depends on the size and weight of your order and your delivery location.

Shipping Region

We currently ship to the continental United States only. We do not currently ship to Alaska, Hawaii, Puerto Rico, or other US territories, or to international addresses.

Tracking Your Order

Once your order ships, you will receive an email containing your tracking number and a link to track your shipment in real time. If you have not received a tracking email within 3 business days of placing your order, please contact us at reachus@homefurnitureandcarpet.com.

Large Furniture Delivery

Large furniture items (sofas, sectionals, and similar large items) are delivered via freight carrier. Delivery options may include:

  • Curbside Delivery: The carrier delivers to the curb or threshold of your home. Assembly and inside placement are not included.
  • White Glove Delivery: Available on select items — includes inside delivery, room of choice placement, and basic assembly. Where available, this will be noted in the product description.

For curbside deliveries, the freight carrier will contact you to schedule a delivery appointment. Please ensure someone is available to receive the delivery.

Damaged or Missing Items

If your order arrives damaged or if items are missing, please:

  1. Note the damage on the delivery receipt before signing (if applicable)
  2. Take photos of the damaged packaging and items
  3. Contact us within 48 hours of delivery at reachus@homefurnitureandcarpet.com with your order number and photos

We will arrange a replacement or refund at no additional cost to you.

Contact Us

For shipping questions, contact our support team: