Last updated: September 2026

Home Furniture & Carpet (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website homefurnitureandcarpet.com.

1. Information We Collect

We may collect the following types of personal information:

  • Order Information: Your name, billing and shipping address, email address, phone number, and payment information when you make a purchase.
  • Account Information: If you create an account, your username and password.
  • Contact Information: When you contact us via email or contact form, we collect your name, email address, and the content of your message.
  • Device & Usage Data: IP address, browser type, pages visited, time on site, and referring URL, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and payments
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your questions and customer service requests
  • Prevent fraud and ensure website security
  • Improve our website and product offerings
  • Send promotional communications (only with your consent, where required by law)

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Payment Processors: To securely process your payment transactions.
  • Shipping Carriers: To deliver your orders.
  • Analytics Providers: Such as Google Analytics, to help us understand website usage (data is anonymized).
  • Legal Obligations: If required by law, court order, or governmental authority.

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, remember your cart contents, and analyze site traffic. Cookies are small data files placed on your device. You can control or delete cookies through your browser settings. Note that disabling cookies may affect some website functionality.

Types of cookies we use:

  • Essential Cookies: Required for the website to function (e.g., shopping cart).
  • Analytics Cookies: Help us understand how visitors use our site.
  • Preference Cookies: Remember your settings and preferences.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmission. Payment information is processed by PCI DSS-compliant payment processors; we do not store full credit card numbers on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and accounting purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information (subject to legal retention requirements).
  • Opt-Out: Opt out of marketing emails using the unsubscribe link in any email we send.
  • California Residents (CCPA): You have the right to know what personal information we collect, to delete it, and to opt out of its sale. We do not sell personal information.

To exercise any of these rights, please contact us at reachus@homefurnitureandcarpet.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: